Greyhound Bus Lines Customer Service Contacts

Greyhound is a provider of intercity bus transportation.

How to reach a person at Greyhound Bus Lines

Greyhound Bus Lines Responsiveness rating

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Greyhound Bus Lines

The company responds to most customer complaints in a satisfactory manner. Here’s a problem where it left its passengers out in the cold, and a Greyhound bus problem that turned into an expensive travel lesson.

How to resolve a problem with Greyhound Bus Lines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Greyhound Bus Lines physical address

350 North Saint Paul Street
Patriot Center
Dallas, TX 75201

Greyhound Bus Lines social media channels

Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Greyhound Bus Lines.

Greyhound Bus Lines executive customer service contacts

Primary Contact
David Mussa
Vice President, Customer Experience
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
david.mussa@greyhound.com

Secondary Contact
Tim Parrish
Chief Operating Officer
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
tim.parrish@greyhound.com

Chief Executive
Kadir “Kai” Boysan
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
Kai.Boysan@greyhound.com